Privacy Policy | SmartWills.ae

Privacy Policy

Last Updated: January 26, 2026

1. Introduction

We respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and safeguard your information when you use our services to facilitate asset protection planning in the UAE.

This policy is drafted in compliance with the UAE Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data.

2. About Us

Smartwills.ae provides administrative support and liaison services to facilitate Will registration and asset protection in the UAE.

This website is owned and managed by Mardef Consulting - FZCO (License No. 18873), Dubai Silicon Oasis, Dubai, UAE.

3. Data We Collect

To assist with your application, we may collect the following data:

  • Identity & Contact Details: Name, email, phone number, and nationality.
  • Service Requirements: Preliminary details regarding your asset protection needs to determine the appropriate service for you.
  • Technical Data: IP address and usage data collected via cookies to improve website performance.

4. How We Use Your Data

We use your data strictly for the following purposes:

  • To process your service requests and manage your bookings.
  • To communicate with you regarding the status of your application.
  • To send you relevant updates regarding UAE regulations (only if you have opted in).

5. Third-Party Facilitation

To complete the specialized services you request (such as Will drafting or notarization), it is necessary for us to coordinate with qualified industry professionals and relevant government bodies on your behalf.

By using our service, you acknowledge and agree that your application details will be processed by these licensed partners strictly for the purpose of fulfilling your request. We ensure that all partners adhere to strict confidentiality standards.

6. International Data Transfers

We utilize trusted international technology providers to manage our secure database and communications. This means your data may be processed on secure servers located outside the UAE.

By submitting your information, you consent to this transfer for the purpose of delivering our services.

7. Data Security

We implement appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.

8. Your Rights

Under UAE Law, you have the right to access, correct, or request the deletion of your personal data. You may also withdraw your consent for marketing communications at any time by clicking the "Unsubscribe" link in our emails.

To exercise any of these rights, please contact us at: [email protected]

9. Contact Us

For any inquiries regarding this policy, please contact:

Email: [email protected]

Address: IFZA Business Park, DDP, Dubai Silicon Oasis, Dubai, UAE

License Number: 18873